Privacy Policy
Last Updated: 1/8/2026.
This Privacy Policy explains how Komyu AI collects, uses, and protects information when you use our website and Services.
1. Information We Collect
Information You Provide
Business contact information
Business configuration details
Scripts, FAQs, pricing, and operational data
Communications with Komyu AI
Information Collected Automatically
Call metadata (time, duration, routing)
Usage data and system logs
Website analytics and device information
Komyu AI does not require or store sensitive personal credentials unless explicitly necessary and approved.
2. How We Use Information
We use information to:
Configure and operate AI phone agents
Provide support and troubleshooting
Improve service performance
Monitor usage and security
Comply with legal obligations
We do not sell personal data.
3. AI & Call Data
AI systems may process call content and metadata to provide the Services.
Call recordings, transcripts, or summaries are used solely for:
Service functionality
Quality assurance
Client review and oversight
You are responsible for obtaining any legally required consent for call recording or AI interaction disclosures.
4. Data Sharing
We may share information with:
Telephony providers
Cloud infrastructure providers
AI model and analytics providers
Only to the extent necessary to deliver the Services.
5. Client Responsibility for Compliance
You are responsible for compliance with:
Call recording laws
TCPA and consumer communication laws
GDPR, CCPA, and other privacy regulations
Industry-specific requirements
Komyu AI does not provide legal or compliance advice.
6. Data Security
We implement commercially reasonable safeguards to protect data. However, no system is completely secure, and we cannot guarantee absolute security.
7. Data Retention
Data is retained only as long as necessary to provide the Services, meet legal obligations, or fulfill legitimate business purposes.
8. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete personal data. Requests can be submitted to support@komyu.ai.
9. Third-Party Links
Our website or services may link to third-party platforms. Komyu AI is not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page.
11. Contact
For privacy questions or requests, contact:support@komyu.ai
